5 Ways to Fix My iPhone X/XS Won't Turn On

Are you facing an iPhone X black screen problem? In this article we will provide you a detailed guide on how to fix the problem along with potential causes.

Is your iPhone X not turning on? Well, fortunately, you are not the only one with that problem. Several Apple users have complained about their iPhone X or XS refusing to turn on and yes, there are some solutions you can implement to solve the problem. The good news is that these solutions are simple to implement, even if you have less technical knowledge. If you can troubleshoot the cause, you will have your iPhone working properly in no time. However, before we deep dive into solutions let us look at the reasons why the iPhone XS won’t turn on.

There are generally two causes: software and hardware related issues.

• The iPhone will not turn on when software has crashed. In such cases, the iPhone needs to be reset or restored to a prior state.

• The other cause is hardware related. If you dropped the smartphone, it would have damaged the hardware, thus prompting to stay off.

The following is a list of solutions to iPhone X black screen, If one of them works, excellent, but if not you may have to contact Apple Support.

Part 1: Force restart the iPhone X/XS

The first solution we recommend is a force restart. We recommend this step because it is easy to do and solves most problems with the iPhone. When you force restart the iPhone, you are recycling the power flow which is likely to solve most issues. However, you should know that the iPhone X has a different force restart process compared to its predecessors. Apple changed the design to accommodate the emergency call function.

Interested in using the force restart process to iPhone X black screen problem? We have the complete guide outlined below.

Step 1 – First, press then release the Volume Up button, quite fast.

Step 2 – Similarly Press then release the Volume Down button, quickly.

Step 3 – Press and hold the Side button until the screen goes off.

Force restart the iPhone X or XS

Step 4 - Release the button when the Apple logo appears.

Part 2: Charge the iPhone X/XS for a longer time

We will now recommend an unusual solution: Charge your phone for a longer time. No, seriously. Some apps drain smartphones of their battery, especially when they are launched. Therefore, the reason the iPhone X/XS does not startup could also be because it is simply drained of battery. It sounds like a silly reason, but sometimes the most common cause for iPhone XS screen black is simple. If you use a lot of apps that demand a lot of power, then your iPhone X/XS will eventually shut down. To compensate, you need to charge the battery until it reaches 100%.

As an extra precaution, you need to check your charging equipment as well. The iPhone X/XS may not be charging due to faulty equipment. To check the equipment, plug the phone into your laptop, make sure it's charging. Then, plug the charger into the wall socket, and check if its charging. You need to make sure the phone is charging, if not there could be a problem with the battery.

Battery problems could be another reason why the iPhone X/XS is not turning on.

Part 3: How to fix iPhone X/XS won't turn on without data loss?

There are several methods wherein the iPhone X black screen problem can be handled, but there is one disadvantage, data loss. Some solutions like restoring factory settings incur a significant loss to the user. However, there is a way to repair the iPhone X without losing any data by using iSkysoft Toolbox - Repair (iOS). iSkysoft Toolbox - Repair (iOS) is third party software designed to repair any issues with iPhone devices. The software can repair the following problems:

• iPhone won’t turn on

• Black screen

• Apple logo

• White screen

• Stuck on Recovery mode

All these issues can be fixed without data loss.

If you are interested in using iSkysoft Toolbox to fix the iPhone X/XS not turning on, then follow the steps outlined below.

Step 1 – To begin, connect your iOS device. Click on ‘Repair’ and follow the onscreen instructions.

Click on Repair

Step 2 – dr.fone will scan your device. Click on ‘Start’ icon.

Click on Start icon

Step 3 – You will see device information like device model, baseband version, system version and so much more. Click on ‘Next’ continue.

Click on Next continue

Step 4 – You will be told to reboot the iPhone X in DFU mode. iSkysoft Toolbox - Repair (iOS) will give you instructions on how to reboot the iPhone in DFU mode.

reboot the iPhone in DFU mode

Step 5 – Once you reboot the device, you will be asked to download a firmware for the iPhone model.

download a firmware

Step 6 - After the completion of the download process, select Fix Now. You will get a notification once the process is complete.

Restore messages from an iCloud backup

We highly recommend using iSkysoft Toolbox - Repair (iOS) to fix the iPhone X not turning on problem because:

• You don't need to be a tech wizard to fix your iPhone when you use iSkysoft Toolbox - Repair (iOS) because the software does all the work for you.

• Data loss is not a risk when using iSkysoft Toolbox - Repair (iOS). So, you don't have to worry about losing your information, if you forgot to backup data on iCloud.

• Furthermore, you can save so much time because you don't have to troubleshoot and fix the problem. iSkysoft Toolbox - Repair (iOS) will do all the work for you.

Part 4: How to fix iPhone X/XS won't turn on in DFU mode?

If you feel that third-party software is not for you, then DFU mode is a viable alternative. DFU mode stands for Device Firmware Update. The mode allows users to make small changes to the iOS software in the form of updates. When the iPhone is in DFU mode, the device is on, but the OS is not working. While DFU mode is related to Recovery mode, it is not the same thing.

If you are thinking that when should you use the DFU mode? Well, DFU mode is not used frequently because Recovery mode is more than enough to solve most of the problems including iPhone XS screen black problem. However, most people use DFU mode when there are software related problems that include data corruption or a corrupt iOS update. DFU mode can also be used to repair the iPhone when it won’t turn on.

Interested in using DFU mode to fix the iPhone won’t turn on problem? Here the steps outlined below. First, create the connection between your device and PC, then launch the updated iTunes.

Step 1 – Quickly press button for ‘Volume Up’

Step 2 – Quickly press button for ‘Volume Down’.

Step 3 – Now, hold the Side button and once the screen goes black, release it.

DFU mode

Step 4 – Now quickly press the Side and both Volume buttons. Hold for about 5 seconds.

Step 5 – After 5 seconds, release the Side button without releasing the Volume Down button.

Step 6 – Continue holding the Volume Down button for 5-10 seconds.

Once your device enters the DFU mode, iTunes will detect the device in recovery mode. Then you can proceed to “Restore” the iPhone device and thereafter the processing device will restart under normal mode.

proceed to Restore the iPhone device

The main advantage of this method is flexibility: You can enter DFU mode whether you troubleshoot or not. Using this method, however, comes with some disadvantages like data loss. Booting the iPhone in DFU mode will inevitably cost your contacts, apps and so much more, especially if it’s not backed up.

Part 5: Contact Apple Support to check if it's hardware issues

The solutions we have provided are suitable for software related causes to iPhone X black screen issue. Solutions like DFU mode, dr.fone, force restart are all related to software causes. Charging the phone for a longer time is a battery related issue. But what if the cause behind the iPhone not turning on is related to hardware?

Unfortunately, we have no answers to give because smartphone hardware is not something that can be fixed at home. In fact, handling hardware requires incredible precision. Hence you should leave it to professional technicians. Therefore, if the cause behind your iPhone not turning on is hardware related then you must contact the Apple Support.

• Apple Support has trained technicians you need to fix the problem.

• Apple Support trains its technicians to handle almost any situation and can deliver a suitable solution.

• They understand iOS technology better than anyone else on the market.

The only drawback is that you will have to pay for repairs if your warranty is expired. However, this drawback is more than surpassed by the potential gains which include a solution guaranteed to work. To contact Apple Support, visit the following website or call 1-800-676-2775.

Conclusion:
We have provided you with five different solutions for overcoming the problem of iPhone X not turning on.

• The first solution is to force restart your iPhone, which is quick and simple.

• The second solution is charging the battery for a longer time. This solution is better for troubleshooting or when the battery is dead.

• The third solution is dr.fone – Repair (iOS), which fixes the problem without incurring any data loss.

• The fourth solution is DFU mode which allows you to use the software and make appropriate repairs to the iOS.

• The fifth and final solution is to contact Apple Support, which is best suited to the hardware-related cause because only Apply technicians have the knowledge to implement a solution.

Well, we hope these solutions help you fix the problem of your iPhone X/XS not turning on. Do let us know your thoughts in the comments section below.

Wondershare Editor
Dec 04,2018 16:29 pm / Posted by Elva to Fix iPhone System

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