Many users give the feedback that the iPhone won’t turn off. This issue is very common and therefore the users should never get worried. There are several issues which are related to the problem. The most common issue which users complain about is iPhone frozen and won't turn off. There are many programs which have been developed to make sure that the work is done easily. Whatever the start related issue is every program claims to be the best and of the highest quality. The iPhone won't turn off problem can only be resolved with a quality software program. The users should be very careful about choosing a program.

Part 1: The Reasons for iPhone Won't Turn Off

The iPhone won't turn off problem can be caused by an issue. There is a myriad of issues which can cause the issue. Some reasons leading to iPhone won't turn off problem are listed as under.

  • Application conflict with the boot system of the iPhone can cause the issue.
  • The firmware might be corrupted and can lead to iPhone won't turn off issue.
  • The iPhone frozen and won't turn off can also be caused by proximity sensor dimming which can lead to the issue.
  • Sudden fluctuation of electric current can lead to the issue. This iPhone frozen and won't turn off is normally faced if the phone is being charged and electric hiccup happens unexpectedly.
  • Firmware alteration can lead to the issue. This is also referred to as jailbreak. The firmware is altered when a phone is a jailbreak and therefore it is not recommended at all.

Part 2: Top Situations for iPhone Won't Turn Off Issue

#1: Force Restart iPhone

Forcing Restart iPhone or Hard Resetting is the first solution for this issue. This is the most directly and easiest way as you just need to carry on one step. So it is considered as the best way to fix iPhone won't turn off issue. However, there is chance to lose data when forcing restart an iPhone. To backup iPhone before force restart is necessary.

iSkysoft Toolbox for iOS is the best program that can assist users to back up the data with ease, so the iPhone can be forced restart to ensure that data loss never occurs. The best part of the program is that it is easy to use and therefore highly regarded and a must have for all computer systems.

  • The program can be used to back up the iPhone just by one click so it’s that easy.
  • Once the files are back up the needed data can be restored selectively.
  • Before the data backup, it can be previewed and selected so that useless files are never stored.
  • The data can also be saved in form of printed files to obtain hard copies whenever needed.
  • The program supports a huge range of iDevices and more are being added.

Step 1: Download and install the program. Launch it to access the main interface. Click "Data Backup & Restore" after connecting iPhone to the computer. Select the file types that are to be back up on the next screen.

iphone won't turn off problem

Step 2: Press "Backup" and wait for the program to back up the files as it takes a while. Check the content and export the files to a selected location on your system.

iphone frozen and won't turn off

Step 3: Press the home and power buttons of your iPhone to hard or force restart it. Wait till the screen turns black. Once the Apple logo appears the iPhone has been forced restarted resolving iPhone frozen and won't turn off issue.

how to iphone won't turn off

#2: Turn Off iPhone with Assistive Touch

My iPhone won't turn off issue can easily be resolved with this awesome solution. Assistive touch should always be enabled to cope with iPhone won't turn off problem. It will ensure that the user never gets into the issue of iPhone won't turn off. The process has been mentioned as follows. Note the Assistive touch option will only work if the screen is responsive.

Step 1: Press Assistive touch app on your iPhone so that the menu appears. Several options appear so select Device to access its features.

iphone frozen and won't turn off

Step 2: On the next screen tap and hold Lock Screen.

fix iphone frozen and won't turn off

Step 3: Slide the button to power off your device and resolve my iPhone won’t turn off issue.

my iphone froze and wont turn off

#3: Restore iPhone to iTunes

My iPhone won't turn off issue can easily be resolved with the use of iTunes. A simple restoration can get the work done for the user. If you are facing iPhone won't turn off problem then it is highly advised to restore the iPhone firsthand using the method below.

Step 1: Put the iPhone in recovery mode and launch iTunes on your system. The software will auto-detect the issues with the device and will prompt to fix these.

how to turn off restrictions on iphone

Step 2: Recovery mode is not necessary to get the work done in this regard. Simple iPhone connection to a computer with iTunes detecting it can resolve the problem. Just connect the device launch the summary page and select Restore Backup.

my iphone is frozen and wont turn off

Step 3: The iTunes will prompt that whether or not you want to resort the iPhone. Select Restore and the issue will be resolved.

iphone froze and wont turn off

#4: Reset all Settings on iPhone

This one is not recommended at all. It is because the data will be lost in case you don’t have the backup and cause immense loss. The process can resolve iPhone won’t turn off problem with ease.

Step 1: Click the settings on the main screen of your iPhone and then proceed to the General tab. Press the Reset tab which is at the bottom of the menu which appears next.

Step 2: On the next page, select Reset All Settings. Again select Reset All Settings to resolve iPhone won't turn off issue completely.

my iphone is frozen and wont turn off

#5: Go to iPhone Repair Service or Apple Store

The iPhone won't turn off a problem if not resolved by following any of the above processes then as a last resort it is advised to visit Apple Store or Repair Service. Before moving to this solution it is advised to take a complete backup of your iPhone so that the sensitive data is safe and secure. The professionals at such centers are highly reliable and will get your problem fixed within no time at all. Use iSkysoft Toolbox - iOS Data Backup & Restore to back up all the necessary data and get your important files secured.

Last article   |   Next article