How to Fix iPhone is Disabled Connect to iTunes? [4 Ways Offered]

Did you get the "iPhone is disabled connect to iTunes" prompt on your device? The post has listed 4 ways to do iPhone disabled connect to iTunes fix.

• Filed to: iPhone Unlock • Proven solutions

" I get the 'iPhone is disabled connect to iTunes' prompt!My iPhone is disabled and wont connect to iTunes, can someone help me resolve this situation?"

- a question from Apple Community

If you are here to get an "iPhone is disabled connect to iTunes" fix, then sit back and relax – we have got you covered. A few months back, I suffered from the same problem after my nephew entered the wrong passcode on my phone numerous times. While it took me a while to do the iPhone is disabled connect to iTunes bypass, I was able to find different solutions for it. In this guide, I have briefly discussed iPhone is disabled connected to iTunes how to unlock solutions.

Part 1. What does "iPhone Is Disabled Connect to iTunes" Mean?

Before we learn various solutions for the "iPhone is disabled connect to iTunes" issue, it is important to know what could have triggered it. The consecutive wrong passcode attempts ideally cause this problem.

iphone is disabled connect to itunes

Ideally, if you have got the screen, then it means your iPhone has been disabled. To learn how to fix iPhone is disabled connect to iTunes for iPhone, read the following solutions.

Part 2. How to Fix iPhone Is Disabled with iTunes?

The first thing that a lot of people do is simply connect their devices to iTunes to resolve this problem (as stated on the iPhone screen). Most of the time, iTunes automatically detects the issue and restores your device. Yes, this means that all the existing data and saved settings on your phone would be erased. Later, you can restore it from a previous iTunes backup. If you don't have a backup, then it can be a troublesome situation.

If iTunes is not able to detect your device, then make sure you have an updated version of iTunes and use an authentic cable to connect your iPhone. To learn how to connect to iTunes when iPhone is disabled, follow these steps:

    1. Launch an updated version of iTunes on your Mac or Windows system and connect your iPhone to it using a working lightning cable.
    2. Most likely, iTunes will detect an issue with your iPhone and display the following prompt. Click on the "Restore" button and wait for a while as iTunes will reset your device.

connect iphone to computer

    1. In case you don't get the prompt, then select your iPhone and go to its Summary tab.
    2. Click on the "Restore iPhone" button and confirm your choice to reset the device.

restore disabled iphone with itunes

  1. In no time, iTunes will restore your device and would restart it in the normal mode.

After when your phone would restart in the normal mode, you can safely remove it and use it the way you like. If you have taken a backup with iTunes previously, then you can easily restore your data afterward.

Part 3. How to Unlock A Disabled iPhone without iTunes?

See a comprehensive guide on Fixing Disable iPhone Effectively here.

A lot of times, users face difficulties with iTunes. To resolve the phone is disabled connect to iTunes issue, you can use a dedicated iPhone unlock tool as well. Out of all the provided solutions that I tried, I found dr.fone - Screen Unlock (iOS) the most genuine. By following a simple click-through process, anyone can learn "iPhone is disabled connect to iTunes" how to unlock.

The tool can unlock a device in almost every scenario. This includes removing its 4-digit lock, 6-digit lock, Face ID, and Touch ID. It doesn't matter if you have just forgotten your passcode or got a second-hand iPhone, dr.fone – Unlock (iOS) can fix it all. It is fully compatible with all the major iOS models (including those running on iOS 12) like iPhone XR, XS Max, XS, X, 8, 8 Plus, etc. All you got to do is follow these steps:


dr.fone - Screen Unlock (iOS)

Fix iPhone/iPad is Disabled within a few clicks.

  • Remove 4-digit / 6-digit passcode, Touch ID & Face ID on iPhone/iPad.
  • Easy and click-through process. No technical skills required.
  • Fully compatible with iOS 12 and iPhone XS/XR.
2,985,172 people have downloaded it

How to fix "iPhone is disabled connect to iTunes" with dr.fone

Step 1. Install and launch dr.fone on your Windows or Mac and click on the "Screen Unlock" option from its home.

fix iphone is disabled with iskysoft toolbox

Step 2. By taking the assistance of an authentic cable, connect your iPhone to the system. Once it is detected by the application, click on the "Start" button to commence the process.

connect disabled iphone to computer

Step 3. Now, you need to put your phone in the DFU mode. The process would slightly vary from one iOS model to another. Just click on your iPhone model option and follow the on-screen instructions.

boot iphone in dfu mode

For instance, if you have iPhone 6, then click on the "Other Phone" tab and follow the on-screen instructions. Hold power and Home button at the same time for the next 3 seconds. Once the next step is enabled, let go of the Power button. Keep holding the Home button until your phone would restarts in the DFU mode. The key combination would be different for various models.

Step 4. As soon as your phone would enter the DFU mode, it will be detected by the application. On the next window, you would have to enter relevant details about your device like its model, serial number, etc. After providing these details, click on the "Download" button.

download iphone firmware

Step 5. This will start the latest firmware download related to your iPhone. Since it might take a while, try to have a stable internet connection and don't close the application.

Step 6. Once the firmware has been downloaded, you will be notified. Just click on the "Unlock Now" button to activate your device.

download iphone firmware

Step 7. Since the process will reset your device, the application will ask you a confirmation code. Simply enter the displayed code (by default it is 000000) to confirm your choice.

Sit back and wait for a while as the application would reset your device and unlocks it in the end. It will notify you when the process is successfully completed so that you can safely remove your phone.

iphone disabled screen removed

As you can see, the application will do an iPhone is disabled connect to iTunes fix, but will erase your data in the process. Afterward, you can restore it from a backup. This is a small price that you need to pay to unlock a disabled iPhone since Apple doesn't provide a simple solution to unlock a device without resetting it (as of now).

Part 4. Fix Disabled iPhone in Recovery Mode.

Another way to get the iPhone is disabled connect to iTunes fix is by putting your phone in the Recovery Mode. In this method as well, we will take the assistance of iTunes. Firstly, you need to put your phone in Recovery Mode by applying the correct key combinations. Once it is done, you can connect it to iTunes and reset your device. As stated previously, the combinations to put an iPhone in Recovery Mode would slightly vary.

For iPhone 8 and newer models

  1. Launch iTunes on the system and connect your iPhone to it.
  2. Quickly press the Volume-up button. Once you let it go, quick-press the Volume-down button, and release it as well.
  3. In the end, just press the Side button on the device and keep holding it until the connect-to-iTunes symbol would appear on the screen.

fix iphone 8 is disabled in recovery mode

For iPhone 7 and 7 Plus

  1. Connect your iPhone 7 or 7 Plus to the system and launch iTunes on it.
  2. Now, press both the Power and the Volume Down button on your iPhone.
  3. Keep pressing both the buttons for another 5 seconds. Let them go once the connect-to-iTunes symbol would come on the screen.

fix iphone 7 is disabled in recovery mode

For iPhone 6s and older models

  1. Using an authentic lightning cable, connect your iPhone to the system.
  2. Launch iTunes on the system and press the Power and Home buttons on your iPhone.
  3. Keep pressing both the buttons for the next 5 seconds at least.
  4. Release them once you see the iTunes symbol on the screen.

fix iphone 6 is disabled in recovery mode

As soon as your iPhone would enter the recovery mode, iTunes will detect a problem with your device and display a prompt like this. Agree to it and choose to restore your device. It will be restarted automatically. Needless to say, all the saved data and settings on your phone would be erased in the process.

restore iphone in recovery mode

Part 5. How to Fix Disabled iPhone Without Computer?

If you want to do an iPhone is disabled, connect to iTunes fix without a computer, then you can try to Find my iPhone. You might already know that the service is used to locate iOS devices remotely. Though besides locating the device, you can also ring or erase it. In this way, you won't have to access a computer and can fix your iPhone remotely. Just be sure that the Find my iPhone service should already be enabled on your device.

    1. Go to any other iOS device and launch the Find my iPhone app.
    2. Log-in to the app using your own Apple ID and password. That is, the iCloud account is linked to the target device.

fix iphone is disabled with find my iphone

    1. This will display a list of all the connected iOS devices. Select the iPhone that is locked.
    2. The interface will already display its current location and provide a few other options.
    3. Tap on the "Action" button and choose the "Erase iPhone" option. Confirm your choice and wait for a while as the respective iPhone would be erased remotely.

fix iphone is disabled without computer

This will automatically restore the device and will restart it in the normal mode.

Part 6. Which Solution Should I Choose to Fix My iPhone?

If you are not sure which solution to go for, then simply read their quick comparison right here.



Recovery Mode

Find my iPhone

Ease of use







No authentication needed


iCloud account details needed


Freely available

Extremely easy to use with
a high success rate

Freely available

No computer access needed


Complicated with a
low success rate

The premium version is paid

Complicated with a low
success rate

Apple ID and password is needed

iPhone Update

No automatic update

Automatically updates iPhone
to the latest firmware

No automatic update

No automatic update

Compatibility issues


No issues



Now when you know the pros and cons of different ways to fix "iPhone is disabled connect to iTunes" problem, you can easily pick the preferred option. The catch is that every method would erase the existing data on your iPhone. This is because Apple doesn't allow us to unlock an iOS device without resetting it as of now.

Read also:

Fix iPhone Update Failure Due to iTunes Error 4000!

Fix iPod is disabled connect to iTunes


I'm sure that after following these solutions, you would be able to fix iPhone is disabled connect to iTunes for iPhone 7, 8, X, XS, XR, and other devices. Out of all these solutions, I tried dr.fone – Unlock (iOS) and it fixed my iPhone instantly. You can simply follow a click-through process to resolve this problem. Go ahead and give it a try and never suffer from a disabled iPhone again.


staff Editor

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