Nov 23,2018 • Filed to: WhatsApp Tips • Proven solutions

WhatsApp account recovery is crucial as losing your Smartphone takes away the precious data along with it. As WhatsApp is incorporating payment gateways it’s a big concern to part ways with your phone, because the risk of data and information theft runs high. As there is a 30-day window to re-activate a WhatsApp account, when the device gets lost or stolen. You need to first get in touch with WhatsApp to recover WhatsApp account within the said time-frame.

In this article, we are going to explain how to recover WhatsApp account and messages with different approaches.


Part 1: How to Recover WhatsApp Account

a. Old account with new number

With the change number feature, you can use your old WhatsApp account for a new phone number on a new device.

Your new phone need to be receiving a strong internet connection and your new number need to be active and call or SMS services are already enabled.

Ensure that you can still access your old WhatsApp account. To check that your old device and your WhatsApp account are still linked, you get to open WhatsApp on your old phone and click ‘Settings’, and then tap your profile picture.

whatsapp account recovery

b. Changing the phone number in WhatsApp

For changing your phone number in WhatsApp, first you need to change the old number in your old mobile and then installing WhatsApp on your new phone. Here the ‘Change Number’ feature comes in handy.

  • On your old mobile:
  • Launch WhatsApp and tap the menu button, then ‘Settings’ > ‘Account’ > ‘Change Number’. In the ‘old phone number’ section you need to enter your already linked WhatsApp number and mention your new number under ‘new phone number’.

    whatsapp account recovery

    You got to verify the new mobile number by entering verification code, as soon as you receive it on your new device.

    It is recommended to back up your chat history to Google Drive. You can create the backup by tapping the menu button, then ‘Settings’, then hit ‘Chats’ > ‘Chat backup’ > ‘Backup’.

  • On your new mobile:
  • You need to manually transfer your backup file in case you haven’t backed up the chat history on Google Drive. Install WhatsApp on your new device and verify the new mobile number once again. Now, restore the backup when prompted and recover your WhatsApp account.

    whatsapp account recovery 1

  • Once you change number

Your contacts need to save your new number so that you can exchange messages and view each-others’ status message. This feature migrates your WhatsApp account information along with the profile information, groups and settings information as well. It also erases the account related to your old mobile number.

Part 2: How to Recover WhatsApp Messages and Chat

In case you haven’t found a satisfactory result following the above method, you can always try iSkysoft Toolbox – iOS Data Recovery to recover the WhatsApp account data of your old device. This tool can recover WhatsApp chat history and messages when you lost or locked your device and don’t remember your password, damaged it by water, accidentally deleted, its iOS got crashed, or factory restored the device, or switched to a new device and new number. This tool enables you to retrieve deleted WhatsApp messages, contacts, pictures, videos, and other app data as well post WhatsApp account recovery.

  • iSkysoft Toolbox – iOS Data Recovery is compatible with the latest versions of iOS.
  • More than 20 types of file types can be recovered by this Toolbox.
  • Supporting both Mac and Windows systems, it has garnered a large fan following.
  • Preview and scan your data before you take the final call to recover the data.
  • This tool recovers data in 3 different modes i.e. from the backup files on iTunes, directly from the iOS device, and from iCloud backup files.

For recovering WhatsApp messages after WhatsApp account recovery, you can also follow recover WhatsApp from iCloud and recover WhatsApp messages from iTunes modes of iSkysoft Toolbox – iOS Data Recovery. In ‘recover from iCloud’ mode you need to ensure that WhatsApp backup must be saved on iCloud, whereas ‘recover from iTunes mode’ needs you to backup WhatsApp using latest iTunes version on your PC.

Let’s go through the guide for iSkysoft Toolbox – iOS Data Recovery

Step 1. Install iSkysoft Toolbox for iOS and connect your device

Install the software and launch it on your computer. Get a branded lightning cable and connect your PC and iPhone. On your iPhone screen, select ‘Trust this Computer’ when prompted. Click the ‘Data Recovery’ tab.

recover whatsapp account

Step 2: Scan device for lost data

Select any option between ‘Existing Data on the Device’ and ‘Deleted Data from the Device’ to scan the data and choose the ‘WhatsApp & Attachments’ option under it. After that the ‘Start Scan’ button to process.

how to recover whatsapp account

Step 3: Preview the scanned files

You can tap on the data that was scanned and preview it before recovering it. After finding the data tap the checkbox against it and click ‘Recover to Computer’ and the data will get recovered onto your computer. Now that you have your recovered data at hand, you can easily restore it back to your iPhone.

recover whatsapp message on iphone

How to Recover WhatsApp Deleted Messages using iSkysoft Toolbox

(If it's not clear, please see it on Youtube: https://youtu.be/BgJOHwCPQEU)

Elva

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Toolbox - iOS WhatsApp Transfer, Backup & Restore

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