Nov 23,2018 • Filed to: WhatsApp Tips • Proven solutions

WhatsApp messenger is used for its remarkable features by millions of users. Many people are using this messaging app to send unlimited messages or share media with friends or colleagues. Even though it is easy to use, new users may face some difficulty while using it. This application is compatible with Nokia, Android, iPhone, Blackberry and Windows Phones. When using this app, you may encounter some problems. But don't worry, this article will offer you the easy solutions for common WhatsApp Not Working problems.

1. Internet Connection Issues

whatsapp not working

You need to make sure that your data connection or Wi-Fi has appropriate signal for WhatsApp to work properly. Because it consumes huge data while downloading or updating the app. In case you are not able to send a message just check your internet connection. Go to SettingsWireless network and check whether a third party application is not activated as it may affect the performance of WhatsApp. Or you could empty the app cache > Go to Settings > Applications > WhatsApp.

You could either follow the above two options or simple uninstall and re-install WhatsApp in your phone. Your messages will not be lost as all the messages are backed up automatically. Make sure that you click restore option when prompted during re-installation of WhatsApp.

2. Inaccurate Date in the Phone

whatsapp not working on iphone

This is a common issue faced by many users. In some cases when the users try to open WhatsApp they get an error message showing that the time in your phone is inaccurate. Lots of Android or iOS users have reported this kind of problem. Don't worry there is a solution to solve this problem

  • First of all adjust your time in the phone manually and try opening WhatsApp again.
  • Or "Update" WhatsApp. This kind of error may occur if your application needs an update.
  • Go to Google Play Store or App Store.

For Android users:

  • Go to Play Store > search "WhatsApp" > Choose "Update".

For iPhone users:

  • Go to App Store > Look for "Updates" on the Right bottom side of the iPhone > Choose "WhatsApp" in the list > Choose "Update".

3. Contacts Not Visible in WhatsApp

whatsapp blackberry not working

This is a common issue among many users. Sometimes a contact may not be displayed even when you try to search them in WhatsApp contact. This is just a temporary issue.

  • Make sure that all the contacts are marked as "Visible" or "Viewable" or refresh the app by clearing the app cache.
  • Check whether you have the correct number of the contact you want to message.
  • Check whether they are using WhatsApp. If they don't have WhatsApp tell them to install it to enjoy its unlimited free messages and amazing features among your friends and family.
  • Make sure you have the latest version of WhatsApp.

4. Blue Ticks showing the "Last Seen" Status

whatsapp blackberry not working

The double blue ticks show that you have read the message. If you don't want to reply to someone then you get tensed whether you want to reply or not because of the blue ticks. The opposite person will know that you have read the message and didn't bother to reply. It creates an awkward situation in case of official messages. This is a universal problem for friends or family members too.

You just need to update your WhatsApp to the latest version of v2.11.444. After updating the app, Switch off the blue ticks option by following these simple steps:

Open WhatsApp > Go to "Settings > Account > Privacy" > Uncheck the box which says "Read Scripts".

5. Delete and Uninstall WhatsApp Account

whatsapp not seen

If you want to stop using WhatsApp then you could chose the "Delete" option and uninstall it from your phone. You could download it again from the Google Play store if you want to use it in future.

  • To uninstall WhatsApp app from your mobile: Open WhatsApp > Go to Settings > Apps > WhatsApp > Uninstall.
  • If you want to delete your WhatsApp account: Open WhatsApp > Menu > Settings > Account > Click "Delete My Account" option > Confirm your phone number. (You could also change your WhatsApp number while deleting your account)

6. WhatsApp Crash Issue

whatsapp crash

This kind of problem arises only in rare cases. Many people complaint that they are not able to open their messages. Sometimes the users are not able to open WhatsApp.

  • Uninstall and Re-Install your WhatsApp.
  • Adjust Facebook Sync options. If you had installed the new version of Facebook both the applications may be facing problem in the phone book address. So, just disable the Facebook sync by changing its settings.
  • Update to latest version of WhatsApp by going to Google Play store or other Play store.

What Make iSkysoft Toolbox - iOS WhatsApp Transfer, Backup & Restore Outstanding?

  • iSkysoft Toolbox - iOS WhatsApp Transfer, Backup & Restore supports to one-click transfer WhatsApp images, messages, PDFs, video, documents, spreadsheets, slideshows and other data between iOS (including iOS 10.3) and Android devices.
  • You can also preview and backup iOS WhatsApp messages & files on Mac and Windows computer easily.
  • It is a software that allows you restore WhatsApp messages and attachments from previous backup to iOS and Android devices.
  • This program is fully compatible with Windows 10/8/7/XP/Vista, Mac OS X 10.12 macOS Sierra, 10.11 El Capitan, 10.10 Yosemite, 10.9 Mavericks, 10.8 Mountain Lion, 10.7 and 10.6.
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