How to Fix the Error "Windows has recovered from an unexpected shutdown"?

Computer suddenly shuts down along with a message "Windows has recovered from an unexpected shutdown"? Don't panic. Below is the solution!

Jul 16,2020 • Filed to: Data Recovery Tips • Proven solutions

How do I solve "Windows has recovered from an unexpected shutdown"?

"This appears once every other week or so: "Windows has recovered from an unexpected shutdown." I came up to the laptop, and it was restarting, but no one had been on it. When I clicked on the internet icon that was a frozen circle, it said "Windows explorer has stopped working". I clicked for a solution, and the main screen reloaded. Then the window "Windows has recovered from an unexpected shutdown" appeared."

- a question from malwarebytes forum

There are times when your computer suddenly shuts down and then a message will prompt and says "Windows has recovered from an unexpected shutdown". For some users, they will be prompted with the message after the Blue Screen of Death (BSOD) appears. At times, a user might get stuck in a restart loop before being able to have the Home screen appears again. Others might land on the Home screen in Safe mode. Below is a solution that can help you solve the above mentioned issue.

Part 1. Windows Recovered from an Unexpected Shutdown? Let's Fix It!

Possible Reasons that Caused Windows Computer to Shutdown Unexpectedly?

According to Windows, the blue screen is also known as stop errors. Errors that prompted the unexpected shutdowns may be contributed from both software and hardware issues. Sometimes, unexpected error occurs when a device experience unexpected loss of power or when it is turned off abruptly without following the appropriate shut down sequences.

windows shutdown accidentally

In other cases, incorrect drivers, faulty or incompatible hardware could be the culprits. As the causes can be very different, there are no one standard step to resolve the problem. It will all depend on whether you can identify the root cause. In any case, usually, a Debug File will also be available whenever you receive the message "Windows has recovered from an unexpected shutdown". Kindly read the Debug File as it will provide information about the crash and its logs; this can be great assistance in pin pointing the cause.

How to Fix the Shutdowns on Windows 10/8/7/Vista?

#1. Take A Trail on the Solution that Provided by Windows

If you would like to try out solutions offered by Windows, there are various tools and methods that you can utilize, depending on whether you are able to start Windows or if you are not able to start Windows at all.

If the above solution cannot help you solve your problem, you can take the below detailed method to fix Windows unexpected shutdown error.

#2. Uninstall Incorrect Driver

As we mentioned above, an incompatible driver may be result the error of "Windows has recovered from an unexpected shutdown error". So you can check the Windows operating systems as follows:

Uninstall the incompatible driver in the system by clicking on "My Computer > Properties > Device Manager" and install the supported one.

uninstall incompatible drivers to fix windows shutdown error

#3. Check Hardware Failure

If there is a hardware failure in the system, Windows unexpected shutdown error is found. Just check the CPU and decide how to solve the issue.

Part 2. What to Do If You Lost Data Due to the Windows Unexpected Shutdown?

It can be quite frustrating if your computer shuts down unexpectedly and then you realized that some of your files went missing. Fortunately, thanks to Recoverit and Recoverit for Mac, you can easily get back your lost files from Windows or Mac computer after an accidentally shutdown error. This program is an easy to use software that will be able to recover data like audio, videos, photos, documents, emails, etc. from computer, external hard drive, memory cards, etc. within few simple clicks.

Recoverit Data Recovery

Why Choose This Software to Recover Lost Data in Unexpected Shutdown:

  • It can retrieve data that was lost due to various causes.
  • The feature of deep scan can also be enabled.
  • Users can benefit from its ease of use, fast processes and able to resolve data loss smoothly.
  • It is also fully compatible with for Windows 10, 8.1, 8, 7, Vista and XP.
2,569,067 people have downloaded it

Easy Steps to Recover Lost Data Due to Unexpected Shutdown

Step 1. Launch the Software

Launch the software and then you can select location where you would like to restore the recovered files into in the next window that appears. To initiate the scanning process, simply click on the "Start" button.

select the file types

Step 2. Scan the Lost Files

Once scanning process is completed, you will be able to preview the files before recovery process. Files recovered will be listed in accordance to their file type and path and it will show its original file names.

select the location

Step 3. Recover Your Files

Simply mark and choose the files that you wish to recover and click on the "Recover" button to complete the process. These files will be saved in the location you have indicated previously.

recover data after windows recovered from an unexpected shutdown


1. Kindly save the recovered files in another location and avoid the same path where you have lost the files previously.

2. Enable deep scan function to have a more wholly scanning of your device.

3. Check the status of files as it will indicate if a file is actually good or bad for recovery.


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